How we use artificial intelligence
Technology helps us communicate better. Responsibility for content, services and decisions remains with people: the management of Decorato Trasporti S.r.l., trading as Traslochi Milano by Decorato, supervises the use of artificial intelligence in the activities described on this page.
Where it can be used
We use artificial intelligence tools to support website design and maintenance, drafting and reviewing text, translation, organising information and technical software analysis. This support may involve applications connected to the website or external work tools.
AI may also assist in preparing images, editorial drafts, promotional materials and content for official social media profiles. Content intended for publication is reviewed by people appointed by management.
Human oversight and editorial responsibility
AI produces draft material: Decorato is responsible for checking company information and approving editorial content. Availability of vehicles, staff, dates and services, technical feasibility and final prices are assessed by authorised personnel.
A description generated or revised using AI may contain inaccuracies. Please report outdated or unclear information: we will check it and correct it where necessary. Online text does not replace the quote agreed with the company.
Photographs, images and illustrative representations
The website may contain photographs of the business and illustrative images. Some images have been enhanced, recomposed or generated using digital and artificial intelligence tools to explain services more clearly and improve the browsing experience.
An illustrative image does not establish that a particular person, home, item of equipment or operation corresponds to actual work carried out by Decorato. The service description and practical assessment take precedence over the visual representation.
Where a realistic AI-edited image or piece of content could be mistaken for authentic documentation, its nature is also identified near the content. This page supplements those notices and does not replace them.
Forms, digital assistants and decisions
The quote form collects and forwards the information needed for the enquiry. Automatically sending a form or message does not, in itself, amount to a conversation with an AI system.
If you use the Decorato plugin within an AI platform, your interaction with that platform is also subject to its terms and privacy notice. Estimates and preliminary answers require Decorato's verification before becoming final commercial commitments.
We do not entrust AI with solely automated decisions that have legal effects or similarly significant consequences for the customer. You can request contact with a person by phone, email or the channels listed on the site. Any conversational AI features offered directly on the site are identified as such when you interact with them.
Personal data and confidentiality
The use of AI tools does not authorise unrestricted use of customer data. Personal information is processed for the purposes and on the legal bases described in the privacy notice. Materials intended for publication must exclude confidential data, documents and customer details that have not been authorised for publication.
Do not enter passwords, credentials, payment details, health information or documents unrelated to the move in the forms. Enquiries sent to Decorato are not used by Decorato to train its own AI model.
Staff preparedness and proportionate use
Oversight requires people who can recognise the tools’ limitations, check their outputs and protect data. The organisation of AI use considers the roles, skills and working context of those using it on Decorato’s behalf.
This notice describes Decorato’s publicly stated approach. Organisational measures, supplier selection and internal checks must put the website’s statements into practice.
European and Italian references
The references include the European AI regulation, particularly its provisions on staff preparedness and transparency, Italian Law 132/2025 and data protection legislation. Applicable obligations depend on the role, system and specific use; human review of text does not remove any duty to label realistically manipulated visual content.
This page is a transparency statement, not a certification issued by an authority or conformity assessment body.
Reports and updates
To report a content issue or ask about the use of AI, email info@traslochidecorato.it, identifying the page or material concerned. Management assesses the report and updates information where necessary. This page is reviewed when significant changes are made to the tools or how they are used.