A video survey for your move
A video call lets you show Decorato the spaces and begin assessing your move. Prepare a route covering furniture, access and outdoor areas to gather useful information beyond the main rooms alone.
Plan the route for the video call
Start at the entrance, show the stairs and lift, then walk through each room. Show each piece of furniture in full and identify items needing dismantling. Remember the cellar, garage, cupboards and balconies if they contain belongings to be moved.
Include measurements with your images
Have passageway widths and bulky-item dimensions ready. Show the distance between a possible parking position and the door. Images help, but perspective and connection quality may make further checks necessary.
Finish with a summary
Review addresses, floor levels, dates and required tasks. Report any subsequent inventory changes. If access or lifting remains uncertain, an on-site survey can be considered before confirming equipment and arrangements.
Frequently asked questions
How do I book a video survey?
Contact the removals department or use the quote form, specifying that you would prefer a video call and giving your availability.
Do I need to show personal documents on video?
You only need to show the rooms, access and items to be moved. Avoid filming documents, private photographs or people unrelated to the assessment.
Let's discuss your move
A video survey for your move. Send the details to the department for an assessment.

